Insurance, Self-Pay & How to check your benefits

Haven Mental Health Solutions is a telehealth psychotherapy practice serving clients in Michigan and Illinois. Many clients use insurance; others choose self-pay.

 

*Coverage depends on your specific plan, the state where you are located during sessions, and which clinician you see.* We do not guarantee that a logo or plan name means your visit will be covered. Please verify benefits before your first appointment.

 

Plans we commonly work with:

- Aetna

-Anthem 
- Blue Cross Blue Shield  
- Blue Care Network  
- Priority Health  
- United / UnitedHealthcare  

 

Michigan:
All Haven clinicians see Michigan clients and participate in-network with plans such as Aetna, Anthem, Blue Cross Blue Shield, Blue Care Network, Priority Health, and/or United, depending on the clinician. Michigan-oriented plans such as **Priority Health** and **Blue Care Network** are especially relevant for many Michigan clients. Always confirm your clinician is in-network for your specific product (HMO, PPO, EPO, and similar).

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Illinois:
Virtual care is available for Illinois clients with clinician Aimee Rodriguez, LCSW who is licensed to practice in Illinois. 

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What we do not accept:
We are not able to see clients whose only coverage is Medicaid or Medicare at this time.

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Self-pay:
Self-pay is always an option if you prefer not to use insurance, if we are out of network for your plan, or if you are waiting on benefits confirmation.

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Current self-pay session fees:

- Intake (first appointment): $175
- Follow-up appointments: $155
- Couples therapy: $165

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Fees may change; confirm current rates when you schedule. If you plan to seek out-of-network reimbursement from your insurer, ask your plan about deductibles, out-of-network mental health benefits, and what documentation they require. We can discuss general billing paperwork options during onboarding. Please use secure channels for any insurance details.

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How to verify your benefits (before visit 1):
1. Call the member services number on the back of your insurance card, or use your insurer’s app or portal.  
2. Say you are checking outpatient mental health / psychotherapy benefits for telehealth with a provider in Michigan or Illinois (your state during sessions).  
3. Ask:  
   - "Is Haven Mental Health Solutions or my specific clinician in-network for my plan?"
   - "What is my copay, coinsurance, and deductible for outpatient therapy?"
   - "Are telehealth sessions covered the same as in-person?"
   - "Do I need a referral or prior authorization?"
   - "Are there session limits per year?
4. Optional: share your insurance carrier name, member ID, and date of birth through our secure client portal or scheduling system so our team can help run a courtesy eligibility check. Eligibility checks estimate benefits; they are not a guarantee of payment.
5. Upload card images only through secure channels we designate.

 

Disclaimers

• Network status can change. Plans, employer groups, and behavioral-health carve-outs differ.  

• Being in-network with a carrier brand does not mean every product under that brand is covered.  

• You are responsible for understanding your benefits and any amounts your plan does not pay.  

• This page is general information for prospective clients. It is not legal, billing, or benefits advice and does not create a provider–patient relationship by itself.

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Book a free consultation or request an appointment today

  

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Questions about insurance or self-pay? Contact us through our secure form or call 734-747-1803.

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